Shipping and Delivery

We can provide Sales and Delivery anywhere in the world. As Ozstar, we work with a high stock of our products on sale. In this way, we can provide fast shipping. The deliveries of your orders are made by the courier companies that we have contracted under the guarantee of Ozstar. Deliveries are made to you or to the 2nd person determined by you at the delivery address you have specified during the order (only against presentation of ID).

Shipping times for all products are on the product detail page. Orders you place until 13:30 on weekdays are usually processed on the first business day if the products are in stock. Orders placed outside these hours are processed within the next business day. The delivery times of the products are stated in the product descriptions. Shipping times may differ depending on the product. The products you have ordered can be delivered on all days (Saturday half day) except for public holidays and Sundays. The delivery time of made-to-order products such as sponge, furniture and fabric products is stated on the product pages as between 5 and 7 working days. These products are non-refundable as they are made to order. In cases where high volume or heavy products cannot be shipped by standard cargo companies, these types of products can be sent by warehouses or different shipping companies.